The Crucial Role of Effective Vendor Collaboration in Hospitality

FM in the Hospitality: The need for effective vendor collaboration

At the 4^th edition of the Middle East Cleaning Technology Week, the region’s leading platform for the cleaning and hygiene industry, FM Director Jennifer Peltenburg took part in a panel discussion on the topic ‘FM in Hospitality: need for effective vendor collaboration’. Taking the hospitality industry as reference, Jennifer spoke about how hospitality and FM industries both need support from vendors throughout the customer journey, across all touch points in order to ensure consistencies and drive efficiencies. She also highlighted the need to engage the suppliers at every stage of the process and work in collaboration to generate flexibility to mitigate risks and drive innovation in contracts.

Attended by over 3000 visitors from over 75 counties, the show played host to a diverse range of products, equipment and technology from the region’s cleaning and hygiene industry.